Coinbase, Exchanges

How Do I Complain to Coinbase?

If you’re not happy with a purchase or service from Coinbase, you can file a complaint with the company. Here’s how to do it.

First, try to resolve the issue with the merchant or service provider. If you’re unable to do so, contact Coinbase customer support.

NOTE: WARNING: Before filing a complaint with Coinbase, please make sure that you have fully read and understand the Terms of Service, Privacy Policy, and other applicable policies. Coinbase may not be able to assist with complaints that do not comply with its policies and guidelines. Additionally, Coinbase may take steps to limit or discontinue service if it determines that a user is in violation of its policies.

When you contact customer support, be sure to have your order number or reference number handy, as well as any other relevant information, such as your name and contact information.

Coinbase will investigate your complaint and take appropriate action. This may include refunding your purchase, providing credits or coupons, or taking other action to resolve the issue.

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