It can take up to five days for Coinbase to investigate and resolve a customer service issue. For account-related issues, Coinbase may require additional information and documentation.
Once Coinbase has all the relevant information, they will work to resolve the issue as soon as possible. In some cases, it may take up to a week for a resolution.
Coinbase has a dedicated customer service team that is available 24/7 to help customers with any issues they may have. The customer service team can be reached by phone, email, or live chat.
Coinbase also has an extensive help center with articles and FAQs that can assist customers with common issues.
If you are experiencing an issue with Coinbase, please contact customer service as soon as possible so they can help resolve the issue.