As one of the most popular cryptocurrency exchanges out there, Coinbase has a lot of features that users find helpful. One of those features is live support, which allows users to get help from customer service representatives in real-time.
However, some users have been wondering lately if Coinbase still offers live support.
When you visit the Coinbase website, you’ll see that there is a “Contact Us” page where you can submit a request for customer support. However, there is no mention of live support on this page.
There is also no phone number listed that you can call for customer support.
So, does this mean that Coinbase no longer offers live support?
It’s hard to say for sure. Coinbase has been very tight-lipped about their customer support operation in recent months.
It’s possible that they have discontinued live support in favor of other methods, such as email or chat. Or, it’s also possible that they are still offering live support but have just removed any mention of it from their website.
If you need customer support from Coinbase, your best bet is to submit a request through the “Contact Us” page on their website. You may not be able to get help in real-time, but you should still be able to get the assistance you need.