Coinbase, Exchanges

Why Won’t Coinbase Let Me Delete My Account?

It’s been almost a year since I first wrote about my Coinbase account being locked. I was never able to get an answer from Coinbase as to why my account was locked, but I assumed it was because I had used a Virtual Private Network (VPN) while residing in China.

Recently, I decided that it was finally time to delete my Coinbase account. Unfortunately, Coinbase won’t let me delete my account.

I tried logging into my account and was immediately greeted with a message saying that my account is locked and that I need to contact customer support. I did as the message said and reached out to customer support through the website.

After waiting a few days, I received an automated response saying that they are unable to help me and that I need to call customer support.

NOTE: WARNING: Coinbase may not allow users to delete their accounts for various reasons. Some of the common reasons why Coinbase will not let you delete your account are:

1. You have an outstanding balance with Coinbase.
2. You have not completed the identity verification process.
3. You have made a purchase or sale recently that has not been settled or cleared yet.
4. You have an active subscription to any of Coinbase’s services that you need to cancel first before deleting your account.
5. You are attempting to delete your account from a device that is not associated with your Coinbase account.
6. Your account is currently active and in use by someone else, most likely a family member or friend who does not know how to delete the account properly.

It is important to understand why Coinbase may be unwilling to allow you to delete your account before taking any action as this can cause serious issues and loss of data or funds if done incorrectly!

I then called customer support and was told that my account is locked because of “suspicious activity.” When I asked what this suspicious activity was, the customer service representative could not give me a straight answer.

She said that it could be because of the VPN that I used or because I had made too many attempts to log in.

At this point, I am extremely frustrated with Coinbase. It is clear that they do not want me as a customer and they are doing everything they can to make it difficult for me to delete my account.

If you are considering using Coinbase, I would urge you to reconsider. There are other, more user-friendly exchanges out there.

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