Coinbase, Exchanges

Why Is My Coinbase Account Restricted From Adding Payment Method?

If you’re trying to add a payment method to your Coinbase account and you’re seeing a “restricted” error message, it’s likely because we are unable to verify your identity. In order to verify your identity, we require some additional information from you.

There are a few different reasons why we might not be able to verify your identity:

1. You’re using a VPN or proxy server – If you’re using a VPN or proxy server, please disable it and try again.

2. You’re using an unsupported browser – If you’re using an unsupported browser, please switch to a supported browser (Chrome, Firefox, Safari) and try again.

3. You have cookies disabled – Please enable cookies in your browser settings and try again.

4. Your information doesn’t match what we have on file – If your name, address, or date of birth doesn’t match what we have on file, please update your information and try again.

If you’re still seeing a “restricted” error message after trying all of the above, please contact our support team for further assistance.

NOTE: WARNING: Coinbase may restrict your account from adding payment methods due to suspicious activity or account security risks. If your account is restricted, it is important to contact Coinbase support immediately so that they can investigate the issue and help you regain access to your account.

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