Coinbase, Exchanges

Why Is Coinbase Not Accepting My ID?

If you’re having trouble uploading your ID to Coinbase, there are a few possible explanations:

1. The file may be too large or in the wrong format. Make sure your file is less than 8 MB and is in either .jpg, .

jpeg, or .png format.

2. The photo may be too dark or blurry.

Make sure the photo is well-lit and clear.

3. You may be trying to upload a passport photo instead of a regular ID photo.

We only accept regular ID photos (e.g. driver’s license, state ID card).

NOTE: WARNING: Coinbase is not accepting all IDs for verification purposes. If your ID is rejected, it could be due to a number of reasons such as; incorrect information, expired documents, or documents that do not meet Coinbase’s security standards. Coinbase reserves the right to reject any form of identification. Please review the ID requirements and ensure your document meets all criteria before attempting to verify your identity.

4. The name on your ID must match the name on your Coinbase account.

If you recently changed your name, make sure to update your account before trying to upload your ID again.

If you’re still having trouble after following these steps, please contact our support team for further assistance.

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