Binance is one of the most popular cryptocurrency exchanges out there. But is there a problem with Binance?
It’s no secret that Binance has been through some tough times recently. The exchange was hacked in May 2019 and lost over $40 million worth of Bitcoin.
And just a few months ago, Binance was forced to suspend trading after a “server malfunction” caused prices to crash.
But despite these setbacks, Binance remains one of the most popular and well-respected exchanges in the crypto community. So what’s the problem?
The main issue seems to be with Binance’s customer service. There have been numerous reports of users not being able to get their issues resolved in a timely manner, or at all.
And when things do go wrong, it often takes Binance days or even weeks to respond.
This is a big problem for an exchange that handles billions of dollars worth of trades every day. If Binance can’t resolve simple customer service issues, how can users trust them with their money?
The good news is that Binance is aware of these issues and is working to improve its customer service. In the meantime, however, users should be aware that there are some risks involved in using the exchange.